Refund & Cancellation Policy

At Guru Vashisht Ayurveda, our commitment is centered around patient wellness and transactional transparency. This Refund & Cancellation Policy outlines the structured protocols governing cancellations, returns, and claim disbursements for users purchasing the PiloShaant Kit through our digital retail interface.

If you require immediate clarification on tracking statuses or processing reverse logistical pathways, do not hesitate to reach out via our dedicated escalation desk at guruvashishtayurveda@gmail.com.

1. Cancellation Framework

We execute prompt product packaging and assignment sequences to secure rapid transit timelines. Consequently, order cancellations are bound by strict temporal limits:

Pre-Dispatch Cancellations: Orders may be cancelled without financial penalty within 6 hours of purchase validation or prior to courier consignment hand-off.
Post-Dispatch Protocol: Once a PiloShaant shipment is processed and allocated to third-party tracking ecosystems, cancellation routines can no longer be processed mid-transit.

2. Return Eligibility & Criteria

Due to strict healthcare sanitation compliance mandates concerning personal wellness wellness applications, return validations require strict inspection metrics:

Unopened Seals: To initiate a valid return claim, the external seals, primary boxes, and therapeutic containers must remain completely untampered, unopened, and pristine.
Damage During Transit: If your PiloShaant kit sustains physical structurally catastrophic anomalies during delivery, contact our communication desk within 48 hours with unboxing video verification metrics for instant replacements.

3. Refund Processing Mechanics

Once return shipments successfully pass quality assessment reviews inside our GMP certified facility infrastructure, refunds are credited directly to the customer's origin banking coordinates. Approved transactions resolve inside a window of 5 to 7 operational banking settlement business days. Shipping or freight handling balances are non-refundable.

4. Digital Treatment Disclaimers

Ayurvedic therapeutic systems leverage natural bioactive compounds that manifest variant response timelines across unique human biological structures. We explicitly do not offer transactional refunds based on individual healing pacing differences or subjective symptom trajectory feedback after treatment packs have been unsealed or partially utilized.